Listen to your customers and grow your business
Receive feedback in real time from your customers and identify what to improve your business and where to focus your efforts..
"We are very satisfied with the Satisfactor survey system, which has allowed us to measure NPS in our different channels , I recommend it because is a simple tool to manage and easy to use, with immediate results and easy access as it is a 100% online tool ".
"Since we started working with Satisfactor, we radically changed the way we measure ourselves against our customers. Before we had to do surveys through different channels in a non-optimal way, slow to collect information and sometimes uncomfortable for the respondent to tell us their truth. Today we have the analytical minute by minute , and we work on it every day to have the best service and the best that the client does not take more than 5 seconds to answer. Satisfactor is very simple to implement !! Highly recommended!!!".
"Since I attended my management degree, I knew this NPS tool and I am surprised with the speed that I can know the reception of my clients regarding our services.
SatisFactor is a tool well thought out and executed, as well as fast, efficient and economical ".
"For our Group, it is very important to have a good working environment and even more important that our collaborators feel committed and happy, that is why we look for a platform that will help us measure day by day the pulse of our collaborators, and it is SatisFactor that tool we are looking for , a friendly tool, easy to manage and with immediate results , we are so happy with this tool that we extended its use to the Marketing area to survey our external customers. "
Gerente Capital Humano Grupo Autopasión México
Survey your clients with only 2 questions and receive high feedback in real time.
Control the satisfaction of your customers quickly, reducing the loss of customers.
Identify what to improve and convert clients into Promoters of your business.
Satisfactor uses Net Promoter Score® (NPS®), a global and powerful methodology that measures customer satisfaction and loyalty.
Identify your weak points and unsatisfied customers with risk of abandonment. Easily integrate SatisFaction in your web application and you will start receiving feedback instantly with rates over 60%
Our surveys are beautiful, fully customizable, mobile phones and answers within the same email.
Each time a client responds to our survey, you and your team will be able to visualize and analyze in detail the evaluation and suggestion of improvement of your client.
Acquiring a new customer is 7 times more expensive than retaining an existing one, with our control panel you can retain and retain your customers, controlling your average NPS® in real time along with other indicators and key metrics.
With Satisfactor you can fully customize the appearance of the surveys, from the texts to the colors and positions.
With SatisFactor you can create and customize multiple projects, ideal for companies with different product or business lines.
Import, manage and analyze the evaluation history of all your customers, you can also easily communicate with them via Email
With no additional costs you can invite all members of your company to share the information online with them.
You can configure the periodic reports with the latest responses received and your Net Promoter Score in your E-mail.
For getting other types of analysis, you can easily export all the information received in SatisFactor .
We have high security and privacy standards , as well as a solid infrastructure that ensures the protection of your data.
Until 500 Clientes
Until 2.000 Clientes
Until 7.000 Clientes
Until 20.000 Clientes