Listen to your customers and grow your business

Receive feedback in real time from your customers and identify what to improve your business and where to focus your efforts..

What our customers say

Listen

Survey your clients with only 2 questions and receive high feedback in real time.

Measure and Control

Control the satisfaction of your customers quickly, reducing the loss of customers.

Improve and Enchant

Identify what to improve and convert clients into Promoters of your business.

CUSTOMER SATISFACTION WITH ONLY 2 QUESTIONS

Satisfactor uses Net Promoter Score® (NPS®), a global and powerful methodology that measures customer satisfaction and loyalty.

  • Survey of only 2 Questions to the clients.
  • Real Time Feedback.
  • Customer segmentation according to loyalty.
  • Global Satisfaction Score (NPS)
  • Real-time Metrics.
  • Profile and Customer History.
  • Management notes.

SURVEY ON YOUR WEBSITE IN MINUTES

Identify your weak points and unsatisfied customers with risk of abandonment. Easily integrate SatisFaction in your web application and you will start receiving feedback instantly with rates over 60%


  • Easy to integrate (5 minutes), no programming required.
  • Customizable NPS® survey look.
  • Definable survey parameters and frequency.
  • It is not necessary to upload data of your clients, these will be registered automatically.

EMAIL SURVEYS

Our surveys are beautiful, fully customizable, mobile phones and answers within the same email.

  • Simple and massive load of clients. .
  • Content and customizable design .
  • Massive surveys and scheduled shipments.
  • Detail and shipping statistics
  • Awesome response rates.

COMMENTS, ALERTS AND REPORTS

Each time a client responds to our survey, you and your team will be able to visualize and analyze in detail the evaluation and suggestion of improvement of your client.


  • Feedback from your customers in real time.
  • Clients segmented according to their satisfaction.
  • Alerts for customers at risk of loss.
  • You will discover what to improve and where to focus your efforts.

ANALYSIS AND AGILE MANAGEMENT IN REAL TIME

Acquiring a new customer is 7 times more expensive than retaining an existing one, with our control panel you can retain and retain your customers, controlling your average NPS® in real time along with other indicators and key metrics.

  • Analyze in detail the feedback of your customers.
  • Control your NPS® score over time.
  • Displays widgets and control charts.
  • Control metrics and customer segmentation.
  • Check the trends and behavior of your customers.
  • Analyze the voting history of each client.
  • Exports all of your data.

Easy to implement

To integrate SatisFactor to your web application, simply copy a simple JavaScript code and you can start collecting your customers feedback!.

Customizable

With Satisfactor you can fully customize the appearance of the surveys, from the texts to the colors and positions.

Multi-Projects

With SatisFactor you can create and customize multiple projects, ideal for companies with different product or business lines.

Customers

Import, manage and analyze the evaluation history of all your customers, you can also easily communicate with them via Email

360º Visibility

With no additional costs you can invite all members of your company to share the information online with them.

Email Reports

You can configure the periodic reports with the latest responses received and your Net Promoter Score in your E-mail.

Data Export

For getting other types of analysis, you can easily export all the information received in SatisFactor .

Security

We have high security and privacy standards , as well as a solid infrastructure that ensures the protection of your data.

Our Plans

Try SatisFactor completely Free
Without credit cards or contracts..

Startup

Until 500 Clientes

29

USD/Mes

Professional

Until 2.000 Clientes

59

USD/Mes

Business

Until 7.000 Clientes

179

USD/Mes

Enterprise

Until 20.000 Clientes

299

USD/Mes
¿Do you need a unlimited plan?
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